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Business Process Automation Software

Glossary > Business Process Automation Software Business Process Automation Software  As organizations scale, manual and semi-manual processes become a major bottleneck to efficiency, accuracy, and speed. Tasks such as data entry, approvals, reporting, customer onboarding, and internal workflows often rely on repetitive human effort, increasing the risk of errors, delays, and operational costs.  Business Process […]

BI Tools

Glossary > BI Tools BI Tools   As organizations continue to digitize operations, data has become one of their most valuable assets. Every transaction, customer interaction, system event, and operational process generates structured data that can reveal performance trends, inefficiencies, risks, and growth opportunities. However, raw data stored in databases or data warehouses has little […]

Business Continuity Management (BCM) 

Glossary > Business Continuity Management (BCM) Business Continuity Management (BCM)  Organizations today operate in environments exposed to a wide range of disruptions — cyberattacks, system failures, supply chain breakdowns, natural disasters, regulatory incidents, and human error. As digital dependency increases, even short interruptions can result in significant financial loss, reputational damage, and regulatory impact.  Business Continuity Management (BCM) is […]

Business Analytics

Glossary > Business Analytics Business Analytics Business Analytics is a data-driven discipline that focuses on analyzing enterprise data to support informed decision-making and performance optimization. As organizations generate large volumes of structured and semi-structured data from transactional systems, applications, and digital platforms, advanced analytical techniques are required to extract meaningful insights. It applies statistical analysis, […]

Big Data Analytics 

Glossary > Big Data Analytics Big Data Analytics   Organizations today generate massive volumes of data from digital interactions, connected devices, transactions, and applications. However, collecting data alone does not create value. The real advantage comes from the ability to analyze this data quickly and turn it into actionable insights. Big Data Analytics enables organizations to process, analyze, […]

Big Data

Glossary > Big Data Big Data   Organizations today generate and consume data at an unprecedented scale. From customer interactions and transaction records to sensor data, social media activity, and machine-generated logs, data is growing faster than traditional systems can handle. Extracting value from this massive and complex data landscape requires new approaches, technologies, and architectures. Big Data represents this […]

Behavior-Driven Development

Glossary > Behavior-Driven Development Behavior-Driven Development (BDD)  Modern software development demands more than just writing correct code — it requires building the right functionality that aligns with business goals and user expectations. However, gaps in communication between business stakeholders, developers, and testers often lead to misunderstandings, rework, and defects discovered late in the development cycle.  Behavior-Driven Development […]

Bare Metal Servers 

Glossary > Bare Metal Servers Bare Metal Servers  As cloud computing and virtualization have become mainstream, most workloads today run on shared, virtualized infrastructure. While this approach offers flexibility and scalability, it may not always meet the performance, security, or compliance requirements of certain workloads. This is where bare metal servers come into play. By providing […]

Backup as a Service (BaaS)

Glossary > Backup as a Service (BaaS) Backup as a Service (BaaS)  Data is one of the most critical assets for modern organizations. From customer information and financial records to application data and intellectual property, business operations depend heavily on data availability and integrity. However, data loss can occur due to hardware failures, cyberattacks, accidental […]

Backend Development 

Glossary > Backend Development Backend Development   Every digital application — whether a website, mobile app, or enterprise platform — relies on more than what users see on the screen. Behind every login, transaction, data request, and notification lies a powerful system working silently in the background. This invisible layer is built and maintained through backend development.  Backend development […]

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Case Study: Salesforce Sales Cloud Implementation

About the Client

A leading provider in the digital television entertainment sector, renowned for delivering groundbreaking solutions that elevate the viewer experience to new heights.

Business Requirements

CRM Application used by agents to take calls from customers and do the following:​

  • Create cases
  • ​Create Tasks and activities to downstream systems.
  • Update customer demographics​.
  • Take payments from customer​.
  • Generate reports

Case Study: Salesforce Classic to Lightening Migration and optimizing CRM Application

About the Client

An U.S. based client recognized as a leading player in the financial services sector within the automobile industry, specializing in innovative financial solutions and services that drive growth and efficiency for automotive businesses.

Business Requirements

CRM Application used by agents to take calls from customers and do the following:​

  • Create cases.
  • ​Create Tasks and activities to downstream systems​.
  • Update customer demographics​.
  • Take payments from customer.
  • ​Generate reports

Case Study: HubSpot To Salesforce Marketing Cloud Migration

About the Client

‌A NASDAQ-listed global energy tech company into renewable energy & semiconductors, it is also one of the world’s leading suppliers of micro inverter-based solar & battery systems.

Business Requirements

  • ‌Multiple custom Email Templates to be migrated to ensure seamless transition.
  • Building Landing Pages to conduct marketing campaigns using SFMC for all the associated campaigns and email templates.
  • Creating journeys in SFMC to implement the workflows from HubSpot.
  • Automating Filtered Data extension refresh in SFMC to ensure newly added records are automatically added to the filtered data extension

Case Study : Touchless Cash receipt Processing

About the Client

 American semiconductor company.

Business Requirements

  • Touchless Processing of customers cash advice in Oracle EBS.
  • Verification through invoice & delivery number in AR Cash registers.
  • Synch bank transactions in Oracle EBS.
  • Match & create cash receipt in Oracle EBS.
  • Bank Fees adjustments.
  • Reporting and exception logging

Case Study: Touchless UAR Implementation

About the Client

American energy storage company.

Business Requirements

  • ‌User access review portal.
  • Easy availability of review logs.
  • Single portal to provide user access review for different applications.
  • Avoid risk of misplacement of review log.
  • Overcome compliance issues
 
 

Case Study : Touchless AP Invoice Automation

About the Client

A Silicon Valley-based company of high-performance electronic components used in high-voltage power-conversion systems.

Business Requirements

  • Automatically extract the data from digital & scanned invoices.
  • Perform 2,3 WAY PO matching for PO based invoice.
  • Capture exceptions and notify.
  • Process AP Invoice touchless in Oracle EBS.
  • Approval routing of the invoices.
  • Reporting and exception logging.

Case Study : OCI and IDCS Implementation

About the Client

‌American tools retail Company.

Business Requirements

  • No distinct security measures for internal buyers (company employees) and external vendors accessing the network.
  • Unavailability of application data security for external vendor users.
  • Deploying Oracle Identity Cloud Service (IDCS) for all user accounts.
  • Implementing Single Sign-On (SSO) to provide a seamless login experience for organizational users.
  • Introducing robust user session management controls.
  • Leveraging cloud-based data services for improved data accessibility and security.

Case Study : Oracle Procurement Cloud Implementation

About the Client

High Tech manufacturing company.

Business Requirements

  • Implementation of the Oracle Procurement Cloud modules, including Purchasing, Self Service Procurement, Procurement Contracts, and Sourcing​.
  • Advisory services on optimal setup of Oracle Procurement Cloud tables, approval structures, and other key system configurations.
  • ​Work-flow mapping specific to Oracle Procurement from supplier management, initial requisition, purchase order and receiving, to invoice posting against open purchase orders​.
  • Mapping of common exception handling procedures.
  • ​Created and executed a robust SIT and UAT testing strategy prior to roll-out in production.

Case Study : ICERTIS contract management system integration with Oracle Fusion

About the Client

Company provides solutions that transform unstructured digital documents into secure, advanced healthcare standard format.

Business Requirements

  • Development of both Inbound and Outbound Interfaces along with functional setups to capture PR, PO, Invoice, Vendor Master and agreement details between both the systems​.
  • Update asset original cost without updating the asset current cost.
  • Zero cost adjustment with full retirement​.
  • Retire assets fully and upload the asset again with correct original cost.