Managed Services

Extending, streamlining and Modernizing Enterprise Applications and Infrastructure Support.

Managed Services

Our Managed Services focus on extending, streamlining, and modernizing enterprise applications and infrastructure support. With mature processes and innovative technology-driven solutions, we ensure seamless operations through proactive monitoring and minimized downtimes. Our cost-effective IT support model provides controlled and managed spending, delivering reliable, scalable, and efficient support to enhance system performance.

Managed Expertise

Consulevent’s Enterprise Applications and Infrastructure Support Services cover the entire IT landscape, optimizing maintenance and reducing costs. We address challenges like legacy system complexities, scarce talent, and high demand for emerging technologies such as Cloud, Analytics, and IoT. Our expert-driven solutions streamline IT support, ensuring efficiency and cost-effectiveness. 

Our Managed Services

Enterprise Apps

Support

We provide comprehensive management, monitoring, and support for enterprise applications, ensuring performance optimization, security, and seamless business continuity.

L1/ L2/ L3 Support

Our multi-tiered support structure ensures rapid issue resolution. L1 handles basic troubleshooting and user support, L2 focuses on complex incidents and system configurations, while L3 manages deep technical issues, root cause analysis, and advanced problem-solving to keep apps running efficiently with minimal downtime.

QA & Functional Testing

We conduct automated and manual functional testing, UAT, regression testing, and integration testing to ensure application stability and compliance. Our QA frameworks detect and resolve defects early, ensuring robust performance, security, and seamless user experience across enterprise applications before deployment.

Technical Enhancements

We deliver performance optimizations, API integrations, and architecture refinements to enhance system capabilities. Our enhancements focus on scalability, security, and automation, ensuring that enterprise applications remain up-to-date with evolving business needs and technological advancements.

Patch Upgrades

We manage the entire patching lifecycle, ensuring applications and systems remain secure, compliant, and optimized. Our structured approach includes impact analysis, regression testing, and automated deployments to minimize disruption and enhance system stability.

Bug Fixes

Our team identifies, analyzes, and resolves software defects to ensure seamless application performance. We use structured debugging, version control, and automated testing frameworks to detect and fix issues while preventing regressions, ensuring a high-quality user experience.

Period End Support

We provide specialized support for financial close, payroll processing, and operational reconciliations. Our experts ensure timely processing, issue resolution, and system stability during critical period-end activities, minimizing disruptions and ensuring accurate reporting.

We ensure cloud infrastructure stability, security, and optimization through monitoring, automation, backup, and resource management across multi-cloud environments.

Platform / Application Support & Troubleshooting

We provide real-time monitoring, troubleshooting, and incident management for cloud platforms and enterprise applications. Our proactive approach includes performance optimization, log analysis, and system recovery, ensuring minimal downtime and maximum reliability across cloud environments.

Cloud Managed

Support

Cost and Resource Optimization

We optimize cloud spending by analyzing resource utilization, automating scaling, and right-sizing infrastructure to ensure enterprises leverage cloud resources efficiently while maintaining high performance and compliance with budgetary constraints.

Cloud Backup and Recovery

We implement automated backup strategies, ensuring secure data replication and quick disaster recovery. Our backup solutions support multi-cloud environments, ensuring business continuity with minimal data loss and fast recovery times.

Automation

We streamline cloud operations through infrastructure-as-code (IaC), automated deployments, and workflow orchestration. By integrating AI-driven automation, we enhance efficiency, reduce manual effort, and accelerate cloud management processes.

Dashboard & Reporting

We develop real-time dashboards and analytics for cloud performance monitoring, cost tracking, and compliance auditing. Our insights empower businesses to make informed decisions and proactively optimize cloud infrastructure.

Infrastructure

Support

We provide end-to-end infrastructure management, ensuring reliability, scalability, and security across cloud, on-premise, and hybrid IT environments.

Cloud and On-Prem

We manage cloud and on-prem infrastructure, ensuring optimal performance, security, and compliance. Our hybrid IT support covers workload balancing, infrastructure automation, and seamless cloud migration strategies.

Desktops, Laptops, Windows, Mac, Linux, Networks, Databases

We offer enterprise-wide infrastructure support, covering desktops, laptops, and servers across Windows, macOS, and Linux. Our services include network monitoring, database administration, patching, and end-user support to maintain operational efficiency.

Backups and Storage

We implement comprehensive backup strategies, disaster recovery, and scalable storage solutions tailored to your needs. Our team ensures data integrity, redundancy, and fast recovery, minimizing downtime and preventing business disruption with continuous monitoring and proactive management to guarantee data protection and availability at all times.

Infra Monitoring

We deploy real-time monitoring for servers, networks, and cloud environments, ensuring comprehensive visibility and control. Our proactive alerting and AI-driven anomaly detection help prevent failures, optimize performance, and enhance system reliability, enabling rapid issue resolution before impacting operations.

Development, Testing and CI/CD Environments

We manage development, testing, and CI/CD environments, automating software delivery pipelines for seamless integration. Our solutions enhance development agility, reduce deployment failures, and optimize performance across SDLC stages, ensuring faster time-to-market and improved collaboration across teams.

We provide database management, ensuring performance, security, and high availability across enterprise database environments.

Backup and Recovery

We implement automated backup and disaster recovery strategies for business continuity. Our solutions ensure minimal data loss, secure replication, and fast restoration.

Database

Administration

Patching / Verification

We perform critical database patching, security updates, and integrity verification to ensure data consistency, regulatory compliance, and optimal system performance.

Cloning

We enable database cloning for testing, development, and backup purposes. Our solutions ensure secure, consistent, and fast duplication of data environments.

Performance Tuning

We optimize database performance through indexing, query optimization, and resource allocation, ensuring faster processing and efficient data retrieval.

Capacity Planning

We analyze database growth trends and optimize resource allocation, ensuring scalability and uninterrupted performance while minimizing operational costs.

Help Desk

Support

We provide 24×7 IT help desk services for troubleshooting, user support, and technical issue resolution. 

Service Desk Operations

We manage enterprise-wide service desk operations, providing multi-channel user support, ticketing, resolution tracking, and seamless communication to ensure high service levels and quick response times, enhancing overall user satisfaction and operational efficiency.

L1 Troubleshooting and Triaging

Our L1 support team handles basic IT issues, software configurations, and access requests, resolving incidents efficiently to minimize downtime. We categorize, prioritize, and escalate IT issues, ensuring faster resolution and streamlined incident management for improved user experience.

Our Managed Expertise & Capabilities

Enterprise Package Applications

  • Oracle EBS 11i/12
  • Oracle Cloud Apps
  • NetSuite
  • SAP
  • Salesforce
  • ServiceNow
  • Zuora

Data Warehousing & Business Intelligence (DW & BI)

  • Snowflake
  • MicroStrategy
  • OBIEE
  • Informatica
  • ODI
  • DAC 
  • OWB
  • Hyperion
  • Tableau
  • Power BI 

Custom Application Development

  • .NET
  • Java
  • Python
  • Drupal
  • Drupal
  • Force.com
  • Delphi
  • SharePoint
  • Discoverer
  • OAF
  • Forms/PL SQL
  • SOA
  • Apex

Infrastructure

  • AWS
  • Azure
  • Google Cloud
  • Oracle Cloud Infrastructure
  • Windows
  • Mac
  • Linux
  • Office 365
  • SharePoint

Test Automation & DevOps

  • Selenium
  • QTP
  • ALM
  • Tosca
  • Worksoft
  • UiPath Test Suite
  • TestLink
  • TestLink
  • Atlassian
  • Azure
  • AWS
  • Jenkins

RPA & Machine Learning

  • UiPath
  • Automation Anywhere
  • Power Automate
  • UiPath AI Center
  • IQ BOT
  • TensorFlow
  • PyTorch

Domain expertise to transform your enterprise

Consulevent combines domain and package application expertise to deliver services needed for successful implementations. With a myriad of best of breed package applications to choose from, companies can rely on our domain and application experts to advice and guide them through their specific needs along the implementation lifecycle.

Our Latest Case Studies

Explore our case studies to see how Consulevent partners with organizations to deliver transformative solutions that yield measurable results. Discover how we turn obstacles into opportunities, enabling businesses to thrive in an ever-changing landscape.

Get answers to your question

We’re happy to answer any questions you may have and help you determine which of our services best fits your needs

Case Study: HubSpot To Salesforce Marketing Cloud Migration

About the Client

‌A NASDAQ-listed global energy tech company into renewable energy & semiconductors, it is also one of the world’s leading suppliers of micro inverter-based solar & battery systems.

Business Requirements

  • ‌Multiple custom Email Templates to be migrated to ensure seamless transition.
  • Building Landing Pages to conduct marketing campaigns using SFMC for all the associated campaigns and email templates.
  • Creating journeys in SFMC to implement the workflows from HubSpot.
  • Automating Filtered Data extension refresh in SFMC to ensure newly added records are automatically added to the filtered data extension

For more details on the case study, please submit the form:

Case Study: Salesforce Classic to Lightening Migration and optimizing CRM Application

About the Client

An U.S. based client recognized as a leading player in the financial services sector within the automobile industry, specializing in innovative financial solutions and services that drive growth and efficiency for automotive businesses.

Business Requirements

CRM Application used by agents to take calls from customers and do the following:​

  • Create cases.
  • ​Create Tasks and activities to downstream systems​.
  • Update customer demographics​.
  • Take payments from customer.
  • ​Generate reports

For more details on the case study, please submit the form:

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Case Study: Data Platform Migration​

About the Client

Retail Firm

Business Requirements

  • Develop a logic to bulk load data from Oracle Exadata to Snowflake.
  • Implement SnapLogic integration to consume data from multiple sources and perform incremental loading in Snowflake.
  • Build Snowflake data pipelines and establish a batch process for regular data loading.
  • Establish a connection between Snowflake and Tableau for seamless data visualization.
  • Develop interactive reports and schedule automated reporting in Power BI.

For more details on the case study, please submit the form:

Case Study: Coupon Management​

About the Client

CPF Firm based in North America

Business Requirements

  • Creating a data architecture in Azure to automate data extraction process
  • Multiple forecast techniques using coupon parameters such as face value, duration, days in market of the coupon
  • Transformation of ML prediction to data structures that can be consumed by PowerBI

For more details on the case study, please submit the form:

Case Study: Master Data Update Automation

About the Client

American energy storage company.

Business Requirements

  • Replace the existing solution to eliminate manual interventions.
  • Transitioned to a new process for streamlined part planning.
  • Improved collaboration with seamless relay and handoff across multiple users.
  • customized solutions tailored to organization-specific workflows.
  • Enhanced control to prevent unauthorized data manipulation
    Integrated Oracle data synchronization with external data sources.

For more details on the case study, please submit the form:

Case Study : Vendor Collaboration Platform

About the Client

American Tools Retail company.

Business Requirements

  • Customized solutions for organization-specific purchase order (PO) changes and communication workflows.
  • Real-time PO updates and changes exchanged seamlessly between vendors and buyers.
  • Role-based access controls to accommodate different user types.
  • Seamless login experience with Single Sign-On (SSO) for organizational users.
  • Message exchange service to be established between buyers and vendors.
  • Strong emphasis on data security and protection.

For more details on the case study, please submit the form:

Case Study: Web Calculator App for Sales, Marketing and Consumer team

About the Client

The client is one of the world’s leading providers of microinverter-based solar, storage, and energy management technology — the technology that contributes to a sustainable future for all. Ever since their inception, they have been bringing a change in the world through innovation and risk-taking ideas for continuous learning.

Business Requirements

  • Develop a standalone solar calculator for the United Kingdom which proves to be touch point that automatically redirects the user to a country-based calculator as per their location.
  • The calculator should allow sales representatives to calculate the estimated system size and savings when speaking to prospects during calls.
  • It should also facilitate the client’s marketing team to create campaigns to educate homeowners about switching to solar and generate leads.
  • It should be capable of understanding the system size and the roof space required to offset the users’ electricity bills and potential savings per month

For more details on the case study, please submit the form:

Case Study: Real-time weather tracking application

About the Client

The client is one of the world’s leading providers of microinverter-based solar, storage, andenergy management technology — the technology that contributes to a sustainable future for all. Ever since their inception, they have been bringing a change in the world through innovation and risk-taking ideas for continuous learning.

Business Requirements

  • A dashboard needed to be designed and developed to help track in near real-time any weather or utility-related anomalies for all counties across the United States.
  • It should be able to trigger warnings for power outages, storm warnings and various other outages caused by wildfires etc.
  • The dashboard should serve as an information center for the marketing team to have crucial information of ongoing events in the state or counties, hence allowing them to design effective marketing communications based on the events. .

For more details on the case study, please submit the form:

Case Study: IBM TM1 Support & Enhancements

About the Client

A NASDAQ-listed global energy tech company into renewable energy & semiconductors, it is also one of the world’s leading suppliers of micro inverter-based solar & battery systems.

Business Requirements

Forecasting Accuracy:

  • Need for precise and timely financial forecasting to drive strategic decisions.
  • Requirement to handle complex what-if scenarios for better planning.

Employee Data Management:

  • Efficient tracking of employee data including headcount, salaries, and performance metrics. And Integration with HR systems to streamline data flow and reduce redundancy.

Store Operations:

  • Real-time data analysis for store performance metrics, sales data, and inventory management.
  • Ability to compare performance across different stores and regions.

General Ledger (GL) Management:

  • Need for a robust and flexible GL system to support financial consolidation and reporting.
  • Integration with other financial systems to ensure data consistency and accuracy.

For more details on the case study, please submit the form:

Case Study: IBM TM1 to Oracle EPM Cloud Migration

About the Client

Leading American equipment retailer, headquartered in. Operating a chain of retail stores, and an e-commerce business , the company employs over 26,000 people in the US and has over 1,500 locations.

Business Requirements

Enhanced Functionality

  • Advanced planning, budgeting, and forecasting capabilities.
  • Predictive analytics and scenario modelling.

Improved Integration

  • Seamless integration with Oracle Cloud services and third-party applications.
  • Streamlined data flow across various business functions.

Cloud Advantages

  • Scalability and flexibility of cloud infrastructure.
  • Reduced IT overhead and improved system performance.

For more details on the case study, please submit the form:

Case Study: Touchless AP Invoice Automation

About the Client

A Silicon Valley-based company of high-performance electronic components used in high-voltage power-conversion systems.

Business Requirements

  • Automatically extract the data from digital & scanned invoices.
  • Perform 2,3 WAY PO matching for PO based invoice.
  • Capture exceptions and notify.
  • Process AP Invoice touchless in Oracle EBS.
  • Approval routing of the invoices.
  • Reporting and exception logging

For more details on the case study, please submit the form:

Case Study: Touchless AR Bank Statement Reconciliations

About the Client

American semiconductor company specializing in the design and manufacturing of low power, field programmable gate arrays.

Business Requirements

  • Touchless Processing of customers cash advice in Oracle ebs.
  • Verification through invoice & delivery number in AR Cash registers.
  • Reconcile bank transactions in Oracle EBS.
  • Match & create cash receipt in Oracle EBS.
  • Bank Fees adjustments.
  • Reporting and exception logging.

For more details on the case study, please submit the form:

Case Study: SOX, ITGC & Security Controls Automation

About the Client

Global Company that manufactures, and sells medical technologies used in critical care applications.

Business Requirements

  • Quarterly user access review.
  • Access sync from multiple applications such as Oracle EBS, AD, Licensing Apps, CPQ Apps etc..
  • Manager and Business process owner review.
  • Revenue recognition reconciliations.
  • Expense Audit reconciliations.
  • Reports and dashboards

For more details on the case study, please submit the form:

Case Study : RPA Center of Excellence

About the Client

American Semiconductor company develops and produces semiconductors and related technology.

Business Requirements

  • Achieve high level of automation through digital workforce.
  • Centralized management for all automation initiative.
  • Visiblity to Executive team for ROI.
  • Organization automation effort accelaration.

For more details on the case study, please submit the form:

Case Study: RPA Assessment and Advisory

About the Client

American Semiconductor company develops and produces semiconductors and related technology.

Business Requirements

  • ‌Process Identification and assessment.
  • Identify automation opportunities across departments.
  • RPA  Onboarding ,Access management and Segregation of Duties setup.
  • Bot Sizing requirements.
  • RPA Architecture Security Assessment.
  • Business Process automation architecting, Automation and Support

For more details on the case study, please submit the form:

Case Study : Strategic Portfolio Management

About the Client

‌A leading Healthcare provider of USA.

Business Requirements

  • ‌Simplify and Standardize Request Management.
  • Expand beyond IT to the entire enterprise.
  • Streamline workflows and processes.
  • Centralize request handling on one platform.
  • Standardize communication and updates.
  • Use criteria to prioritize requests.
  • Leverage analytics for decision-making.
  • Regularly review and optimize processes.

For more details on the case study, please submit the form:

Case Study : Opertional excellence management

About the Client

A leading Automotive company.

Business Requirements

  • Optimize app portfolio spend.
  • Improve operational efficiency.
  • Mitigate financial risks.

For more details on the case study, please submit the form:

Intelligent Automation

About the Client

A leading provider in the digital television entertainment sector, renowned for delivering groundbreaking solutions that elevate the viewer experience to new heights.

Business Requirements

CRM Application used by agents to take calls from customers and do the following:​

  • Create cases
  • ​Create Tasks and activities to downstream systems.
  • Update customer demographics​.
  • Take payments from customer​.
  • Generate reports

For more details on the case study, please submit the form:

Case Study : Automating Virtual Application and Desktop Session resets

About the Client

 A leading Healthcare provider of USA

Business Requirements

  • ‌Seamless integration across various systems using the Integration Hub.
  • Session resets automation with Virtual Agent to ensure quick reconnection to workplace tools.
  • Address high volumes of incidents efficiently to  minimize delays in diagnosis and resolution.

For more details on the case study, please submit the form:

Case Study: Salesforce Sales Cloud Implementation

About the Client

A leading provider in the digital television entertainment sector, renowned for delivering groundbreaking solutions that elevate the viewer experience to new heights.

Business Requirements

CRM Application used by agents to take calls from customers and do the following:​

  • Create cases
  • ​Create Tasks and activities to downstream systems.
  • Update customer demographics​.
  • Take payments from customer​.
  • Generate reports

For more details on the case study, please submit the form:

Case Study : Touchless Cash receipt Processing

About the Client

 American semiconductor company.

Business Requirements

  • Touchless Processing of customers cash advice in Oracle EBS.
  • Verification through invoice & delivery number in AR Cash registers.
  • Synch bank transactions in Oracle EBS.
  • Match & create cash receipt in Oracle EBS.
  • Bank Fees adjustments.
  • Reporting and exception logging

For more details on the case study, please submit the form:

Case Study: Touchless UAR Implementation

About the Client

American energy storage company.

Business Requirements

  • ‌User access review portal.
  • Easy availability of review logs.
  • Single portal to provide user access review for different applications.
  • Avoid risk of misplacement of review log.
  • Overcome compliance issues
 
 

For more details on the case study, please submit the form:

Case Study : Touchless AP Invoice Automation

About the Client

A Silicon Valley-based company of high-performance electronic components used in high-voltage power-conversion systems.

Business Requirements

  • Automatically extract the data from digital & scanned invoices.
  • Perform 2,3 WAY PO matching for PO based invoice.
  • Capture exceptions and notify.
  • Process AP Invoice touchless in Oracle EBS.
  • Approval routing of the invoices.
  • Reporting and exception logging.

For more details on the case study, please submit the form:

Case Study : OCI and IDCS Implementation

About the Client

‌American tools retail Company.

Business Requirements

  • No distinct security measures for internal buyers (company employees) and external vendors accessing the network.
  • Unavailability of application data security for external vendor users.
  • Deploying Oracle Identity Cloud Service (IDCS) for all user accounts.
  • Implementing Single Sign-On (SSO) to provide a seamless login experience for organizational users.
  • Introducing robust user session management controls.
  • Leveraging cloud-based data services for improved data accessibility and security.

For more details on the case study, please submit the form:

Case Study : Oracle Procurement Cloud Implementation

About the Client

High Tech manufacturing company.

Business Requirements

  • Implementation of the Oracle Procurement Cloud modules, including Purchasing, Self Service Procurement, Procurement Contracts, and Sourcing​.
  • Advisory services on optimal setup of Oracle Procurement Cloud tables, approval structures, and other key system configurations.
  • ​Work-flow mapping specific to Oracle Procurement from supplier management, initial requisition, purchase order and receiving, to invoice posting against open purchase orders​.
  • Mapping of common exception handling procedures.
  • ​Created and executed a robust SIT and UAT testing strategy prior to roll-out in production.

For more details on the case study, please submit the form:

Case Study : ICERTIS contract management system integration with Oracle Fusion

About the Client

Company provides solutions that transform unstructured digital documents into secure, advanced healthcare standard format.

Business Requirements

  • Development of both Inbound and Outbound Interfaces along with functional setups to capture PR, PO, Invoice, Vendor Master and agreement details between both the systems​.
  • Update asset original cost without updating the asset current cost.
  • Zero cost adjustment with full retirement​.
  • Retire assets fully and upload the asset again with correct original cost.

For more details on the case study, please submit the form: